The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!
From the Wiki University
What evidence can you provide to prove your understanding of each of the following citeria?
Receive instructions from client
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Comprehensive terms of reference or instructions that meet the requirements of the relevant parties are established prior to engagement Completed |
Evidence:
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Relevant parties are promptly advised of decisions to accept or reject terms of reference or instructions and the reasons for such decisions Completed |
Evidence:
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Acceptable terms and instructions that are within client or organisation policy and legislative guidelines, codes of practice and personal authorities are negotiated, confirmed and clearly documented Completed |
Evidence:
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Establish relevant facts
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Facts, evidence and information relevant to the circumstances of loss, damage or injury, are collected thoroughly, systematically and accurately Completed |
Evidence:
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Information deficiencies are identified and additional information is sought from appropriate sources Completed |
Evidence:
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Validity of loss situation and/or claim is assessed fairly and impartially against reported circumstances, available evidence, facts and information Completed |
Evidence:
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Insurance cover for loss, damage or injury where applicable is determined and policy conditions are reviewed to ensure loss falls within policy coverage Completed |
Evidence:
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Contractual and/or other obligations of each party to the circumstances under enquiry are established Completed |
Evidence:
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Fraud indicators are identified accurately and consistently Completed |
Evidence:
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All relevant facts, evidence and information are organised and documented confidentially into a coherent body of case knowledge Completed |
Evidence:
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Plan and implement loss investigation
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Available facts, evidence and information are analysed to determine viable course of action and appropriate investigative activities Completed |
Evidence:
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Investigative activities are assessed for appropriateness to loss situation and compliance with relevant legislation, codes of practice, insurers, client, organisation or other guidelines Completed |
Evidence:
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Requirements for urgent action to protect client interests are identified and determined Completed |
Evidence:
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Appropriate and confidential channels of communication are established with clients and other relevant parties Completed |
Evidence:
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Professional and cordial relationships are established and maintained with all relevant parties during the investigation Completed |
Evidence:
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Comprehensive records are established and maintained of investigative activities, methodology and time spent during investigations Completed |
Evidence:
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Preserve evidence
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All evidence gathered is progressively collated and recorded promptly and accurately Completed |
Evidence:
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Evidence gathered is preserved by appropriate means for subsequent assessment and enquiry Completed |
Evidence:
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Liaise with authorities
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Liaison with all appropriate authorities is established whenever and wherever required Completed |
Evidence:
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When and where required, clearance or authorisation for investigative activities is received from appropriate authorities and recorded promptly Completed |
Evidence:
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Verify and document information
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Facts, evidence and information gathered is regularly reviewed and assessed for thoroughness and consistency Completed |
Evidence:
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All appropriate methods within client, organisation, legislative, code of practice or other guidelines are employed to clarify conflicting evidence or information Completed |
Evidence:
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Investigative actions, procedures and outcomes are documented and recorded promptly and accurately Completed |
Evidence:
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Appoint specialists
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The need to appoint specialist assistance is identified and determined promptly and accurately and conveyed to the client and other relevant parties Completed |
Evidence:
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Appointed specialists are engaged as required and thoroughly briefed Completed |
Evidence:
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